Infant and Child

Case Study

Archie’s story
Archie was born 13 weeks premature and spent 646 days living in 2 hospitals due to his chronic lung disease and tracheobronchomalacia. He is believed to be the first in the UK to follow an American ventilation protocol that saved his life.

What Archies Parents needed?
He is a bubbly 2-year-old however, being ventilated via a Tracheostomy means someone must keep a close eye on him 24/7. To take Archie home his parents had to ensure he had the right care and support, and this is where Ocean Healthcare’s Complex Care team stepped in.

How did Ocean Healthcare help?

They worked closely with Archie’s medical team and parents, Shannon and Jamie, to devise a care plan that would enable him to be cared for at home. Archie finally came home before Christmas 2020 much to everyone’s delight.

As part of his ongoing care Archie has two carers who stay with him 4 nights a week. This gives Archies parents who look after him the rest of the time but know that Ocean is on hand to provide as much or as little support as they need.

Young Person

Case Study

Steven’s Story
Steven is a 13-year-old born with a rare congenital condition with increasingly complex care support needs including constant ventilation and daily tracheostomy suctioning.

What Steven needed?
He requires carers around-the-clock to assist him with his health challenges. His condition has affected his ability to breathe independently so our care teams assist him with ventilation and provide essential daily tracheostomy suctioning to keep him safe. He also has a complex medication regime and requires PEG feeding.

How did Ocean Healthcare help?

Ocean Healthcare staff work in shifts to monitor Steven’s health and support his family. All his carers are trained to spot critical changes that will need immediate medical intervention at hospital. His carers make sure that his medication and equipment is up-to-date and in stock and to provide the kind specialist care he needs. In addition to caring Steve at home they also accompany him to school each day and support his medical needs whist he is there.

Adult Case Study​

Tony’s story
Tony suffered a spinal cord injury as a result of a car accident in 2015. His injuries left him with paralysis from his chest down, limited movement in his shoulders and Autonomic Dysreflexia (AD). Once his condition was stable enough, he was moved to Salisbury Hospital the specialist spinal injury unit for the South West of England for treatment and rehabilitation.

What Tony needed?
Tony wanted to return home and regain some independence. In addition to his physical and mobility needs his Autonomic Dysreflexia is life threatening especially if the signs are not recognised early enough and treatment begun immediately. He therefore, needed specialist trained carers know the signs and are confident in beginning treatment such as unblocking and managing catheters and if necessary providing digital bowel stimulation.

How did Ocean Healthcare help?

Tony required a team of fully trained carers to meet his complex needs around the clock. A care plan was developed for Tony that not only met his care needs, but reflected how he wanted to live his life and to support his independence.

Older Person

Case Study

Joan’s story
Joan was diagnosed with Vascular dementia. All her life she had lived and worked with her husband. Over 6 years her dementia gradually worsened until she became increasingly confused, aggressive and lost much of her mobility.

What Joan needed?
Just before Christmas 2020 Joan fell and fractured her pelvis. Up until then her husband and family had provided all her care but as her condition was deteriorating it was agreed that she needed full-time, round the clock care. Her family did not want their beloved wife and mother to go into a formal care setting but to remain at home with them so they contacted Ocean Healthcare.

How did Ocean Healthcare help?

A team of Ocean Healthcare carers take it turns to provide overnight waking care for Joan every night, 7 days a week, from 8pm until 6am. The carers ensure she had eaten, had her medication and they provide personal care to ensure she is dry and comfortable. They then sit with her all night until the morning when her family arrive to care for her.


“Finding Ocean Healthcare meant she could stay at home, something we all (her family) felt really strongly about.”

“We would still of been in the hospital waiting if we didn’t have the care in place from Ocean Healthcare.”

“Getting Ocean Healthcare in to help care for mum was the best decision for her and us.”

“It means we still see her daily and she is in family surroundings.”

The Ocean carers are brilliant, we know she is safe, with knowledgeable 1-1 care all night.”

"Nothing is too much trouble for them and constantly deliver the best care and support".

"They are so caring and supportive and really want him to achieve his best life."

"The team are constantly adapting to support his growing and changing needs."

"The support and care we are receiving has made a huge difference to him and the rest of the family."

“The Ocean Team leaders and carers are amazing. We really value their support."

“Archie needs 24/7 support 7 days a week. Ocean Healthcare provide care 4 nights a week which is a great support to us."

“To be able to finally take Archie home with Ocean Healthcare support was amazing.”

“All the carers have been lovely with her (mum) and helped me care for her.”

“From the time Mark left hospital they have cared for him and helped us to!”

“Ocean Healthcare are professional and caring – Dad couldn’t be in better hands.”

“His dementia was getting worse and we didn’t want him to go into care home.”

“It’s a weight off my mind knowing she is receiving professional care and can stay at home.”

“As a service, they are committed to patient-centred care, working with families to deliver bespoke care.”